Help with Platterday
Platterday helps you capture recipes, plan meals for the week, and turn that plan into one grocery list.
Frequently asked questions
What is Platterday?
Platterday is a local-first recipe planner for iPhone and iPad. Save recipes, arrange them across a week, and build a consolidated grocery list with duplicate ingredients combined.
Do I need an account?
No. Platterday does not require a Platterday account and has no developer-operated app backend. Your recipes, plans, grocery lists, and settings stay on your device unless you choose to export or back them up to another destination. Optional beta registration on this website is separate from the app and does not receive recipe, plan or grocery contents from the app.
Why did a recipe import fail?
Recipe imports depend on the source website. The site must be available and allow the request, and its page structure may need to contain information Platterday can recognize. Websites can change their pages, block requests, or require access that the app cannot provide. You can still enter a recipe manually when an import does not work.
Shopping Route
How many stores can I use?
Free includes one editable store. Pro supports multiple stores, each with its own aisle order.
What does Unmapped mean?
Items without a current store or aisle destination appear in Unmapped. Choose a category destination in Shopping Route settings or move an item from an active list. If you choose to remember a moved item’s placement, Platterday saves that ingredient’s destination for future routing; you can review or remove learned placements in Settings.
Does a completed list change when I edit my route?
Active lists follow the current route. Completing a list saves its section order and store or aisle names with the items, so completed history uses those saved details rather than later route edits. Older lists without a valid saved order may be shown using their saved aisle labels.
Backups and restore
How do exports and encrypted backups work?
Exports and backups are files: you choose where to save them and which file to restore. A password-protected backup is encrypted with a password you choose; Platterday does not store that password. Restore checks the password and backup contents, then previews counts of records to add, exact duplicates to skip, and conflicts to preserve before you confirm. Before applying it, Platterday checks that your local data and settings have not changed since the preview. If they have, restore stops without changes and asks you to preview the backup again.
How do purchases and Restore Purchases work?
Purchases, Redeem a Code, and Restore Purchases use Apple StoreKit. Apple handles payment, offer-code, and transaction processing, while Platterday checks the StoreKit result on your device to determine access.
Can I delete my data?
Yes. You can delete content in Platterday or delete the app and its local data. Copies saved to Files, iCloud Drive, another file provider, or an email account must be deleted from that destination separately. If you submitted a beta registration on this website, email support@platterday.com from the address you submitted to request its deletion; deleting the app does not delete a website registration. See our Privacy Policy and Beta Testing & Registration Privacy Notice for recovery-history and provider-record limitations.
Need more help? Email support@platterday.com. This static page has no support form. Please do not send sensitive information you do not want to share.
Privacy
Read the Platterday Privacy Policy for the complete information-handling details.